Detailed comparison

The full OpsKnight comparison breakdown

Side-by-side pricing, capabilities, and ownership differences to help your team pick the right incident management platform.

What this page covers

  • Full pricing comparison with annual totals.
  • Feature-by-feature breakdown across tools.
  • Scorecard to highlight strengths per platform.
  • Migration guide to switch with confidence.
Cost
$0/user

OpsKnight has no per-seat pricing or add-ons.

Ownership
Self-hosted

Deploy in your VPC with full data control.

Security
SSO + RBAC

Enterprise-grade access control and audit logs.

Response
Full lifecycle

Incident, escalation, postmortem, status pages.

Savings calculator

Estimate annual spend for your on-call team and compare recurring costs.

10

OpsKnight

Recommended
$0forever

100% Free & Open Source. Self-hosted or hosted by you.

Annual: $0

PagerDuty

$21/user/mo

Professional Plan ($21). Automation ($+59) & Status Pages ($+89) are extra.

Annual: $2,520

incident.io

$35/user/mo

Pro Plan + On-call addon. Prices vary by volume.

Annual: $4,200

OpsGenie

$19/user/mo

Standard Plan. Product retiring in 2027.

Annual: $2,280

You could save $2,520 per year by switching to OpsKnight.

Add-on fees often apply to status pages, automation, and advanced analytics in SaaS tools.

Make the right choice faster

Choose OpsKnight if...

  • You need on-call, alerting, and postmortems without per-seat costs
  • You want to self-host, customize workflows, or ship new integrations
  • Data residency or audit requirements require full control

Choose PagerDuty if...

  • You are locked into a vendor-managed SaaS stack
  • You need enterprise contracts for global support
  • Budget is less important than out-of-the-box add-ons

Choose incident.io if...

  • You want Slack-first workflows and can accept usage-based pricing
  • You have smaller teams that benefit from guided templates
  • You are comfortable with SaaS-only deployments

Choose OpsGenie if...

  • You want a familiar on-call UI for smaller teams
  • You already use Atlassian tooling
  • You accept the 2027 retirement notice

Detailed feature comparison

Core incident response

Daily workflows for on-call, alerting, and response execution.

FeatureOpsKnightPagerDutyincident.ioOpsGenie
On-call scheduling
Escalation policies
Multi-channel alerting
Email, SMS, Voice, Slack, Webhook
Email, SMS, Voice, Mobile
Slack, Email
Email, SMS, Voice, Mobile
Schedules by team/service
Limited
Runbook links
Add-on

Post-incident learning

Capture impact, root causes, and recovery playbooks.

FeatureOpsKnightPagerDutyincident.ioOpsGenie
Postmortem templates
Add-on
Action item tracking
Add-on
Limited
Timeline + audit log
Impact + status updates
Add-on

Ownership and deployment

Where your data lives and who controls the platform.

FeatureOpsKnightPagerDutyincident.ioOpsGenie
Self-hosted option
Source code access
Custom workflows
Limited
Templates
Limited
No vendor lock-in

Integrations

Connect monitoring, chat, and infra tools that you already use.

FeatureOpsKnightPagerDutyincident.ioOpsGenie
Slack + Teams
Monitoring webhooks
Terraform + API
API only
Custom integrations
Unlimited
Limited
Limited
Limited

OpsKnight deep dive

  • Open-source repo with full auditability and customization.
  • Self-hosted deployments with your infra, IAM, and logging stack.
  • Unlimited users, integrations, and postmortems without add-ons.

SaaS trade-offs

  • Per-seat pricing scales quickly as teams and services grow.
  • Add-ons required for status pages, automation, or advanced analytics.
  • Limited control over data residency and audit requirements.

Best-fit scenarios

  • Platform teams with multiple services and multiple schedules.
  • Security-conscious orgs that cannot ship data to external SaaS.
  • Scaling teams who want predictable, self-hosted costs.

Migration plan

1

Inventory current tooling

List alert sources, routes, and team schedules to mirror in OpsKnight.

2

Import schedules

Recreate on-call rotations and escalation rules before moving alerts.

3

Connect integrations

Swap webhook destinations and validate alert payloads in staging.

4

Run parallel for one sprint

Keep both systems in sync until response quality is stable.

Frequently asked questions

Is OpsKnight production-ready for larger teams?

Yes. Teams can self-host on any Kubernetes or VM stack and scale independently of per-seat costs.

What about SLAs and uptime?

You control the hosting, redundancy, and uptime targets. That means SLA is under your control.

Do we lose enterprise features?

OpsKnight covers on-call, escalations, postmortems, and status pages without add-ons.

Explore the repo