Slack ChatOps

Connect one Slack workspace to deliver incident lifecycle messages, accept interactive responder actions, run /incident commands, and create incident war rooms. Start with the complete Slack ChatOps setup, which covers Slack app creation through production acceptance.

Recommended setup sequence

1. Create, connect, and validate the Slack app.
2. Review scopes and reinstall after changes.
3. Configure service channels and test each one.
4. Link responder identities.
5. Validate notifications, actions, and commands with a synthetic incident.
6. Configure and rehearse war rooms when required.
7. Document rate-limit, troubleshooting, and disconnect/reconnect ownership.

Choose a task

• Connect and configure Slack ChatOps
• Configure service channels
• Send and verify a test
• Understand incident notifications
• Acknowledge and resolve incidents
• Use incident actions and commands
• Create and operate war rooms
• Link responder identities
• Review permissions and scopes
• Review rate limits
• Disconnect or reconnect
• Troubleshoot Slack

How the pieces relate

The OAuth installation authorizes the OpsKnight bot. Service destinations control routine lifecycle delivery. Identity links authorize user-attributed actions. War rooms are separate incident-scoped channels with their own lifecycle. Configuring one does not implicitly configure the others.