Compare · v2.0.0 · as of 2 Oct 2026

OpsKnight vs Grafana Cloud IRM

Grafana OnCall OSS was archived on 24 March 2026. The current Grafana product is Cloud IRM. OpsKnight v2.0.0 is AGPL-3.0-only self-hosted incident response; published v1.4.0 artifacts retain their historical Apache-2.0 license.

Side by side

Capability	OpsKnight	Grafana Cloud IRM
How you run it
Deployment OpsKnight: Compose, Swarm, Helm, Kustomize. Others: vendor product model as of Oct 2026.	Self-hosted: Compose, Swarm, Helm, Kustomize (your VPC)	Grafana Cloud SaaS (current product)
Software license OpsKnight v2.0.0: AGPL-3.0-only. Published v1.4.0 and earlier retain the licenses shipped with those artifacts, including Apache-2.0 where applicable. Grafana OnCall OSS was AGPLv3; that repo is archived.	AGPL-3.0-only (v2.0.0)	Cloud: proprietary. Archived OSS OnCall: AGPLv3
Commercial model OpsKnight Community and commercial offerings have separate licensing boundaries. Vendor pricing references should be confirmed on vendor sites.	Self-hosted Community; Enterprise/hosted capabilities may be packaged separately	Grafana Cloud IRM commercial usage/user pricing
Incident data location	Your Postgres / VPC for Community self-hosting	Grafana Cloud region you choose
Product standing (Oct 2026) OpsKnight v2.0.0 is the active stable release (AGPL-3.0-only); v1.4.0 remains historical Apache-era stable. Atlassian Opsgenie and Grafana status from their public migration/archive pages.	v2.0.0 stable; v1.4.0 historical Apache release	OnCall OSS archived 24 Mar 2026. Current: Grafana Cloud IRM
Incident response
Incident lifecycle OpsKnight Prisma IncidentStatus. Others: core incident/alert products.	Open, ack, snooze, suppress, resolve	Alert groups + incidents in Cloud IRM
On-call schedules OpsKnight layers/overrides. Others: documented schedule products.	Layers, rotations, overrides, timezones	Schedules, shifts, swaps (IRM + mobile)
Escalation policies	Steps: user, schedule, or team	Escalation chains
Outbound paging channels OpsKnight NotificationChannel enum + docs. Vendor contact-method docs.	Email, SMS (Twilio/SNS), push, Slack, Teams, WhatsApp, voice paging (Twilio), webhook (v2.0.0)	IRM: mobile push, Slack, Teams, Telegram, SMS, phone, email
Native voice / phone calls OpsKnight v2.0.0 adds Twilio VOICE channel for triggered-incident paging with responder ack input. Others: notification/contact docs.	Twilio voice paging on incident trigger with responder ack input (v2.0.0)	Yes on Cloud IRM
Slack ChatOps war rooms OpsKnight Slack OAuth war rooms from v1.2. Vendor Slack apps.	Channel per incident; ack/assign/resolve from Slack	IRM Slack app: notifications and incident ChatOps
Microsoft Teams ChatOps OpsKnight v2.0.0: native Teams app via Entra + Azure Bot — war rooms, Adaptive Cards, ack/resolve from channel, identity linking, meeting collaboration. Others: published Teams apps.	Native Teams app: war rooms, Adaptive Cards, ack/resolve, identity linking (v2.0.0)	IRM Teams app: alert cards + incident bot
Video bridge on incident OpsKnight: Jitsi generator + Zoom/Meet URL templates. Vendor collaboration docs.	Jitsi; Zoom/Meet via URL template	IRM incident collaboration tools
Postmortems + action items OpsKnight Postmortem + ActionItem models. Vendor PIR docs.	Timeline-based postmortems and action items	Cloud IRM can auto-create PIR documents
Status page OpsKnight published Community baseline: one page per install. Other vendors: status-page product docs.	Community baseline: one public/private page with custom domain and subscribers	No IRM-native public status page; third-party integrations
MTTA / MTTR / SLA OpsKnight SLA definitions/analytics. Other vendors: reporting products.	MTTA/MTTR and SLA definitions in-app	IRM reporting inside Grafana Cloud
Mobile OpsKnight: installable PWA. Vendor App Store / Play apps.	Installable PWA with push; no App Store listing	Grafana IRM iOS and Android
Integrations & platform
Inbound monitoring webhooks OpsKnight published docs catalog: 28 native parsers. Other vendors: integration directories.	28 native parsers + generic JSON	Alertmanager, Grafana Alerting, webhooks, IRM integration catalog
PagerDuty Events API v2 ingest OpsKnight docs: POST /api/integrations/pagerduty/v2/enqueue. PagerDuty: events.pagerduty.com/v2/enqueue.	Yes — ingest adapter (routing_key payload). Not a PagerDuty clone	Migration tooling; IRM ingest is not PD /v2/enqueue
Jira Cloud OpsKnight published integration and vendor Jira integration guides.	Bi-directional issue sync	Jira in IRM ITSM integrations
REST API keys		Grafana service accounts / IRM API
SSO OpsKnight v2.0.0: OIDC with PKCE, JIT provisioning, claim-to-role mapping, and SCIM 2.0 user provisioning. Vendor SSO docs for other products.	OIDC (PKCE, JIT, claim-to-role) + SCIM 2.0 provisioning (v2.0.0)	Grafana Cloud auth; enterprise SSO by plan
RBAC + audit log OpsKnight roles + AuditLog. Other vendors: documented admin controls.	Roles + audit log; advanced governance can be packaged separately	Grafana Cloud roles + IRM permissions

As of 2 Oct 2026. OpsKnight feature cells reflect the v2.0.0 stable release (AGPL-3.0-only); v1.4.0 and earlier artifacts retain their historical Apache-2.0 terms. Vendor columns summarize public documentation and packaging, not a contract. Confirm current vendor pricing before making a purchasing decision.

Grafana OnCall OSS Migration Guide

Switch from archived open-source tooling to OpsKnight with native Grafana Alerting Contact Points, HMAC signature checks, and dedicated Slack ChatOps.

Grafana OnCall OSS Migration Blueprint

Active Open Source

Replace archived open-source tooling with actively maintained self-hosted incident response.

Grafana webhook docs

grafana-contact-point.jsonjson

{
  "name": "OpsKnight-OnCall",
  "type": "webhook",
  "settings": {
    "url": "https://opsknight.yourcompany.com/api/v1/webhooks/grafana",
    "httpMethod": "POST",
    "authorization_scheme": "Bearer",
    "authorization_credentials": "YOUR_OPSKNIGHT_SERVICE_INTEGRATION_KEY",
    "maxAlerts": 10
  }
}

Add a Webhook Contact Point in Grafana Alerting pointing to OpsKnight with optional HMAC signature verification.

Trademark Notice: Grafana and Grafana OnCall are registered trademarks of Grafana Labs. OpsKnight is an independent open-source project and is not affiliated with, endorsed by, or sponsored by Grafana Labs.

Full matrix and cost sketch Install docs