OpsKnightCommunity
Discuss incident workflows, request features, report product issues or contribute to the open-source project.
Visit the communityCONTACT OPSKNIGHT
Find the right
conversation.
Community, professional assistance and corporate evaluation each have a clear path. Reach us directly at [email protected] for support, implementation, or procurement enquiries.
Commercial support
Discuss deployment help, upgrades, troubleshooting and architecture guidance. Scope, support hours and any service commitments are agreed separately.
Email about supportImplementation / consulting
Get help connecting monitoring platforms, designing services and escalation policies, and planning production deployment, high availability and hardening.
Email about implementationSecurity reports
Report undisclosed vulnerabilities privately through GitHub's security reporting form. If unavailable, email with the subject Private security report and ask for a secure exchange channel before sending sensitive material.
Report a vulnerability privatelyCorporate & security questionnaires
Contact the maintainer directly for supplier review, security questionnaires, licensing questions and release evidence. Include the release, deployment context, requested evidence and your evaluation deadline. No GitHub Discussions account is needed.
Email about your evaluationLET’S TALK
General & Commercial Enquiries
Prefer direct email over GitHub Discussions? Reach the maintainers directly for high-availability architecture reviews, procurement security questionnaires, or custom commercial support scopes.
Maintainer monitoredDirect contactProject maintainer
EMAIL CONTACTGENERAL ENQUIRIES
REPORTING A PRODUCT ISSUE
Give maintainers enough context to reproduce it.
For non-sensitive bugs, include the release, deployment type, affected page or workflow, exact reproduction steps, expected and actual behavior, and sanitized logs or request IDs where useful. Remove secrets, tokens, cookies, credentials and private incident data.
Release / commitDeployment topologyReproduction stepsExpected vs actualSanitized logs / request IDsRelevant provider or service