Compare · v1.3.1 · as of 20 Aug 2026

OpsKnight vs Opsgenie

Atlassian’s standalone Opsgenie is closed to new purchases. Support ends 5 April 2027; alerting/on-call is moving into Jira Service Management. Status for customers is typically Atlassian Statuspage, a separate product. OpsKnight is independent software you host.

Side by side

Capability	OpsKnight	Opsgenie
How you run it
Deployment OpsKnight: Compose/Helm. Others: vendor product model as of Aug 2026.	Self-hosted (your VPC)	Vendor SaaS (Atlassian Cloud)
Software license OpsKnight LICENSE Apache-2.0. Grafana OnCall OSS was AGPLv3; that repo is archived.	Apache-2.0	Proprietary
User pricing model Public list pages as of 20 Aug 2026.	$0 software; unlimited users in the product	No new sales. Existing per-user Cloud. Features moving to JSM. Support ends 5 Apr 2027
Incident data location	Your Postgres / VPC	Atlassian cloud
Product standing (Aug 2026) Atlassian Opsgenie migration page; Grafana OnCall OSS docs archive date 24 Mar 2026.	Ships 1.3.1	Standalone: no new purchases; EOL 5 Apr 2027 → Jira Service Management
Incident response
Incident lifecycle OpsKnight Prisma IncidentStatus. Others: core incident/alert products.	Open, ack, snooze, suppress, resolve	Alert ack / close / snooze; incident module on higher plans
On-call schedules OpsKnight layers/overrides. Others: documented schedule products.	Layers, rotations, overrides, timezones	Schedules and routing rules
Escalation policies	Steps: user, schedule, or team
Outbound paging channels OpsKnight NotificationChannel enum + docs. Vendor contact-method docs.	Email, SMS (Twilio or AWS SNS), push, Slack, WhatsApp (Twilio), webhook. No voice	Push, email, SMS, voice (plan caps); Slack and Teams apps
Native voice / phone calls OpsKnight has no VOICE channel. Others: notification/contact docs.		Yes — voice (not on Free; unlimited Standard/Enterprise historically)
Slack ChatOps war rooms OpsKnight Slack OAuth war rooms from v1.2. Vendor Slack apps.	Channel per incident; ack/assign/resolve from Slack	Slack app: bidirectional alert actions
Microsoft Teams ChatOps OpsKnight: outgoing webhook formatter only. Others: published Teams apps.	Outgoing webhook payload only — no Teams app	Teams V2 integration: ack/close/snooze from channel
Video bridge on incident OpsKnight: Jitsi generator + Zoom/Meet URL templates. Vendor collab docs.	Jitsi; Zoom/Meet via URL template	Zoom / conference integrations in directory (not a built-in Jitsi)
Postmortems + action items OpsKnight Postmortem + ActionItem models. Vendor PIR docs.	You write from the timeline; no model-generated report	Incident notes; typical PIR in Confluence / JSM, not a first-class Opsgenie writer
Status page OpsKnight: one page per install. PD Status Pages overview. incident.io status-pages docs. Atlassian Statuspage is a separate SKU.	Included: one public/private page, custom domain, subscribers	Not a full status product — pair with Atlassian Statuspage (separate)
MTTA / MTTR / SLA OpsKnight SLADefinition. PD Analytics API. Others: reporting products.	MTTA/MTTR and SLA definitions in-app	Reporting on paid plans
Mobile OpsKnight: PWA only. Vendor App Store / Play apps.	Installable PWA (push, biometrics). No App Store listing	iOS and Android apps
Integrations & platform
Inbound monitoring webhooks OpsKnight docs v1.3 catalog: 27 native parsers. Others: vendor directories — counts change; we do not copy a marketing number we did not count.	27 native parsers + generic JSON	Large integration directory (historically 200+ listed)
PagerDuty Events API v2 ingest OpsKnight docs: POST /api/integrations/pagerduty/v2/enqueue. PD: events.pagerduty.com/v2/enqueue. Others ingest their own formats or run a migrator.	Yes — ingest adapter (routing_key payload). Not a PD clone	Own API / migrators — not Events API v2 ingest
Jira Cloud OpsKnight v1.3 bi-directional sync. Vendor Jira integration guides.	Bi-directional issue sync	Built-in Jira / JSM (same Atlassian family)
REST API keys		REST API keys
SSO OpsKnight v1.3: OIDC only, no SAML. Vendor SSO docs.	OIDC (Okta, Google, Microsoft, Auth0, generic). No SAML	SSO/SAML on Standard and Enterprise (legacy packaging)
RBAC + audit log OpsKnight USER/ADMIN/RESPONDER + AuditLog. Others: documented admin controls.	Roles + audit log	Roles + audit on paid plans

As of 20 Aug 2026. OpsKnight column: v1.3.1 application and docs. Other columns: vendor documentation and public pricing pages listed below — not a contract, not every add-on SKU, and not list prices we invent. Confirm packaging on each vendor’s site before you buy.

Full matrix and cost sketch Install docs