Compare · v2.0.0 · as of 2 Oct 2026

OpsKnight vs Opsgenie

Atlassian's standalone Opsgenie is closed to new purchases. Support ends 5 April 2027; alerting/on-call is moving into Jira Service Management. OpsKnight is independent self-hosted software under AGPL-3.0-only.

Side by side

Capability	OpsKnight	Opsgenie
How you run it
Deployment OpsKnight: Compose, Swarm, Helm, Kustomize. Others: vendor product model as of Oct 2026.	Self-hosted: Compose, Swarm, Helm, Kustomize (your VPC)	Vendor SaaS (Atlassian Cloud)
Software license OpsKnight v2.0.0: AGPL-3.0-only. Published v1.4.0 and earlier retain the licenses shipped with those artifacts, including Apache-2.0 where applicable. Grafana OnCall OSS was AGPLv3; that repo is archived.	AGPL-3.0-only (v2.0.0)	Proprietary
Commercial model OpsKnight Community and commercial offerings have separate licensing boundaries. Vendor pricing references should be confirmed on vendor sites.	Self-hosted Community; Enterprise/hosted capabilities may be packaged separately	No new sales; capabilities moving to Jira Service Management
Incident data location	Your Postgres / VPC for Community self-hosting	Atlassian cloud
Product standing (Oct 2026) OpsKnight v2.0.0 is the active stable release (AGPL-3.0-only); v1.4.0 remains historical Apache-era stable. Atlassian Opsgenie and Grafana status from their public migration/archive pages.	v2.0.0 stable; v1.4.0 historical Apache release	Standalone: no new purchases; EOL 5 Apr 2027 → Jira Service Management
Incident response
Incident lifecycle OpsKnight Prisma IncidentStatus. Others: core incident/alert products.	Open, ack, snooze, suppress, resolve	Alert ack / close / snooze; incident module on higher plans
On-call schedules OpsKnight layers/overrides. Others: documented schedule products.	Layers, rotations, overrides, timezones	Schedules and routing rules
Escalation policies	Steps: user, schedule, or team
Outbound paging channels OpsKnight NotificationChannel enum + docs. Vendor contact-method docs.	Email, SMS (Twilio/SNS), push, Slack, Teams, WhatsApp, voice paging (Twilio), webhook (v2.0.0)	Push, email, SMS, voice (plan caps); Slack and Teams apps
Native voice / phone calls OpsKnight v2.0.0 adds Twilio VOICE channel for triggered-incident paging with responder ack input. Others: notification/contact docs.	Twilio voice paging on incident trigger with responder ack input (v2.0.0)	Yes — voice on historical paid plans
Slack ChatOps war rooms OpsKnight Slack OAuth war rooms from v1.2. Vendor Slack apps.	Channel per incident; ack/assign/resolve from Slack	Slack app: bidirectional alert actions
Microsoft Teams ChatOps OpsKnight v2.0.0: native Teams app via Entra + Azure Bot — war rooms, Adaptive Cards, ack/resolve from channel, identity linking, meeting collaboration. Others: published Teams apps.	Native Teams app: war rooms, Adaptive Cards, ack/resolve, identity linking (v2.0.0)	Teams V2 integration: ack/close/snooze from channel
Video bridge on incident OpsKnight: Jitsi generator + Zoom/Meet URL templates. Vendor collaboration docs.	Jitsi; Zoom/Meet via URL template	Zoom / conference integrations in directory
Postmortems + action items OpsKnight Postmortem + ActionItem models. Vendor PIR docs.	Timeline-based postmortems and action items	Incident notes; typical PIR in Confluence / JSM
Status page OpsKnight published Community baseline: one page per install. Other vendors: status-page product docs.	Community baseline: one public/private page with custom domain and subscribers	Pair with Atlassian Statuspage (separate product)
MTTA / MTTR / SLA OpsKnight SLA definitions/analytics. Other vendors: reporting products.	MTTA/MTTR and SLA definitions in-app	Reporting on paid plans
Mobile OpsKnight: installable PWA. Vendor App Store / Play apps.	Installable PWA with push; no App Store listing	iOS and Android apps
Integrations & platform
Inbound monitoring webhooks OpsKnight published docs catalog: 28 native parsers. Other vendors: integration directories.	28 native parsers + generic JSON	Large historical integration directory
PagerDuty Events API v2 ingest OpsKnight docs: POST /api/integrations/pagerduty/v2/enqueue. PagerDuty: events.pagerduty.com/v2/enqueue.	Yes — ingest adapter (routing_key payload). Not a PagerDuty clone	Own API / migrators
Jira Cloud OpsKnight published integration and vendor Jira integration guides.	Bi-directional issue sync	Built-in Jira / JSM ecosystem
REST API keys		REST API keys
SSO OpsKnight v2.0.0: OIDC with PKCE, JIT provisioning, claim-to-role mapping, and SCIM 2.0 user provisioning. Vendor SSO docs for other products.	OIDC (PKCE, JIT, claim-to-role) + SCIM 2.0 provisioning (v2.0.0)	SSO/SAML on historical paid plans
RBAC + audit log OpsKnight roles + AuditLog. Other vendors: documented admin controls.	Roles + audit log; advanced governance can be packaged separately	Roles + audit on paid plans

As of 2 Oct 2026. OpsKnight feature cells reflect the v2.0.0 stable release (AGPL-3.0-only); v1.4.0 and earlier artifacts retain their historical Apache-2.0 terms. Vendor columns summarize public documentation and packaging, not a contract. Confirm current vendor pricing before making a purchasing decision.

Opsgenie Sunset Migration Guide

Migrate your on-call rotations, multi-tier escalation policies, and alerting webhooks seamlessly to an actively maintained self-hosted platform.

Opsgenie Migration Blueprint

Self-Hosted Alternative

Migrate off deprecating SaaS tiers to an independent on-call stack you control.

Webhook documentation

alertmanager.ymlyaml

receivers:
  - name: 'opsknight-primary'
    webhook_configs:
      - url: 'https://opsknight.yourcompany.com/api/v1/webhooks/prometheus'
        send_resolved: true
        http_config:
          bearer_token: 'YOUR_OPSKNIGHT_SERVICE_INTEGRATION_KEY'

route:
  receiver: 'opsknight-primary'
  group_by: ['alertname', 'cluster', 'service']
  group_wait: 30s
  group_interval: 5m
  repeat_interval: 4h
  routes:
    - match:
        severity: critical
      receiver: 'opsknight-primary'

Replace opsgenie_configs in Alertmanager with OpsKnight's native Prometheus webhook receiver.

Trademark Notice: Opsgenie and Jira Service Management are registered trademarks of Atlassian Pty Ltd. OpsKnight is an independent open-source project and is not affiliated with, endorsed by, or sponsored by Atlassian.

Full matrix and cost sketch Install docs