Compare · v1.3.1 · as of 20 Aug 2026
OpsKnight vs Squadcast
SolarWinds Incident Response (Squadcast): per-user SaaS with voice, Slack/Teams apps, and status pages from Premium. Incoming alerts use Squadcast webhooks, not PagerDuty Events API v2 ingest. OpsKnight is self-hosted with no seat meter.
Side by side
| Capability | OpsKnight | Squadcast |
|---|---|---|
| How you run it | ||
Deployment OpsKnight: Compose/Helm. Others: vendor product model as of Aug 2026. | Self-hosted (your VPC) | Vendor SaaS (SolarWinds Incident Response) |
Software license OpsKnight LICENSE Apache-2.0. Grafana OnCall OSS was AGPLv3; that repo is archived. | Apache-2.0 | Proprietary |
User pricing model Public list pages as of 20 Aug 2026. | $0 software; unlimited users in the product | Per user. Pro from $15/user/mo annual; Premium from $24 (squadcast.com/pricing) |
Incident data location | Your Postgres / VPC | Vendor cloud (data-residency options on higher plans) |
Product standing (Aug 2026) Atlassian Opsgenie migration page; Grafana OnCall OSS docs archive date 24 Mar 2026. | Ships 1.3.1 | Actively sold (SolarWinds Incident Response) |
| Incident response | ||
Incident lifecycle OpsKnight Prisma IncidentStatus. Others: core incident/alert products. | Open, ack, snooze, suppress, resolve | Triggered, ack, reassign, resolve |
On-call schedules OpsKnight layers/overrides. Others: documented schedule products. | Layers, rotations, overrides, timezones | Schedules and escalations |
Escalation policies | Steps: user, schedule, or team | |
Outbound paging channels OpsKnight NotificationChannel enum + docs. Vendor contact-method docs. | Email, SMS (Twilio or AWS SNS), push, Slack, WhatsApp (Twilio), webhook. No voice | Push, email, SMS, voice (SMS/voice caps on Pro; unlimited Premium+) |
Native voice / phone calls OpsKnight has no VOICE channel. Others: notification/contact docs. | Yes — phone calls | |
Slack ChatOps war rooms OpsKnight Slack OAuth war rooms from v1.2. Vendor Slack apps. | Channel per incident; ack/assign/resolve from Slack | Slack app: war rooms; ack/reassign/resolve; postmortems from channel |
Microsoft Teams ChatOps OpsKnight: outgoing webhook formatter only. Others: published Teams apps. | Outgoing webhook payload only — no Teams app | Native Teams app: incident channels; ack/reassign/resolve |
Video bridge on incident OpsKnight: Jitsi generator + Zoom/Meet URL templates. Vendor collab docs. | Jitsi; Zoom/Meet via URL template | Incident communication channels (Zoom/Meet/Jitsi as configured) |
Postmortems + action items OpsKnight Postmortem + ActionItem models. Vendor PIR docs. | You write from the timeline; no model-generated report | Postmortem templates and action items (deeper on Premium+) |
Status page OpsKnight: one page per install. PD Status Pages overview. incident.io status-pages docs. Atlassian Statuspage is a separate SKU. | Included: one public/private page, custom domain, subscribers | Status pages included from Premium (public/private; not a Pro-line item) |
MTTA / MTTR / SLA OpsKnight SLADefinition. PD Analytics API. Others: reporting products. | MTTA/MTTR and SLA definitions in-app | Analytics; SLO tracker on Premium+ |
Mobile OpsKnight: PWA only. Vendor App Store / Play apps. | Installable PWA (push, biometrics). No App Store listing | iOS and Android apps |
| Integrations & platform | ||
Inbound monitoring webhooks OpsKnight docs v1.3 catalog: 27 native parsers. Others: vendor directories — counts change; we do not copy a marketing number we did not count. | 27 native parsers + generic JSON | Service webhooks + integration directory (own payload, not PD v2) |
PagerDuty Events API v2 ingest OpsKnight docs: POST /api/integrations/pagerduty/v2/enqueue. PD: events.pagerduty.com/v2/enqueue. Others ingest their own formats or run a migrator. | Yes — ingest adapter (routing_key payload). Not a PD clone | Migrator tool; incoming webhooks use Squadcast JSON, not PD enqueue |
Jira Cloud OpsKnight v1.3 bi-directional sync. Vendor Jira integration guides. | Bi-directional issue sync | Bidirectional Jira Cloud extension |
REST API keys | API keys | |
SSO OpsKnight v1.3: OIDC only, no SAML. Vendor SSO docs. | OIDC (Okta, Google, Microsoft, Auth0, generic). No SAML | SAML 2.0 |
RBAC + audit log OpsKnight USER/ADMIN/RESPONDER + AuditLog. Others: documented admin controls. | Roles + audit log | RBAC; stakeholder roles on Premium+ |
As of 20 Aug 2026. OpsKnight column: v1.3.1 application and docs. Other columns: vendor documentation and public pricing pages listed below — not a contract, not every add-on SKU, and not list prices we invent. Confirm packaging on each vendor’s site before you buy.
- PagerDuty notification rules
- PagerDuty contact methods
- PagerDuty Microsoft Teams
- PagerDuty Slack
- PagerDuty Status Pages
- PagerDuty Jira Cloud
- PagerDuty SSO (SAML 2.0)
- incident.io pricing
- incident.io on-call notifications
- incident.io SAML SSO
- incident.io status pages
- incident.io Jira
- Atlassian Opsgenie migration / EOL
- Opsgenie Microsoft Teams
- Opsgenie + Statuspage
- Squadcast pricing
- Squadcast notifications
- Squadcast Slack
- Squadcast Microsoft Teams
- Squadcast Jira Cloud
- Splunk On-Call notifications
- Splunk On-Call Slack
- Splunk On-Call Microsoft Teams
- Grafana OnCall OSS archive
- Grafana Cloud IRM
- Grafana IRM notifications
- Grafana IRM Microsoft Teams
- Grafana IRM mobile app