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What is OpsKnight?

Understand the product model before configuring your first response workflow.

OpsKnight receives operational events, correlates them into incidents owned by services and teams, escalates to on-call responders, delivers notifications, and records the response lifecycle.

The core flow is:

text
Alert source → Service → Incident → Escalation policy
             → On-call responder → Notification provider → Response

Services define operational ownership. Teams group responders. Schedules decide who is on call. Escalation policies decide who is contacted and when. Notification routing chooses the delivery channels. Status pages and ChatOps project selected incident state to external audiences.

Continue with the Quickstart when you are ready to install.

Last updated for v2.0.0

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