DEVOPS TEAMS

Connect your monitoring to the response.

Bring signals from your existing tools into a shared incident lifecycle.

01

THE PROBLEM

Alerts arrive from several tools, while ownership and communication happen elsewhere.

02

A PRACTICAL START

Connect providers, map services and escalation policies, coordinate in ChatOps and publish scoped customer updates.

PRODUCT SURFACES

Assemble only what the workflow needs.

01

Incident command

Keep ownership, responders, timeline, notes and action items together from first alert to resolution.

02

ChatOps

Coordinate incidents in Slack and Microsoft Teams with incident actions, linked identities and war rooms.

03

Status page

Publish service status, incident updates and maintenance without exposing your internal response timeline.

IMPLEMENTATION CONTEXT

Turn the use case into an operating model.

The product workflow is only useful when deployment, integrations, access controls and validation are planned together.

DEPLOYMENT

How to run it

Begin with a simple integrated deployment for evaluation, then choose split or Kubernetes based on the production availability and operations model rather than team size alone.

INTEGRATIONS

What to connect first

Connect monitoring and delivery systems already in use, route alerts by service ownership, use ChatOps for coordination, and publish only customer-safe updates to status pages.

SECURITY & OPERATIONS

What to decide up front

Configure identity, roles, API keys, provider credentials, HTTPS, backups, and audit review before treating the installation as production incident infrastructure.

VALIDATION

What to prove before production

Send representative alerts from each important source and verify deduplication, assignment, paging, ChatOps actions, status communication, resolution, and recovery.

IMPLEMENTATION PATH

Validate the whole journey before production.

Start with the deployment model, connect the required providers, configure identity and routing, then exercise a synthetic incident from signal to responder action and recovery.

Your incidents should belong to you.

Run OpsKnight on infrastructure you control.

v2.0.0 · AGPL-3.0-only · Self-hosted · 28 inbound integrations