THE PROBLEM
DEVOPS TEAMS
Connect your monitoring to the response.
Bring signals from your existing tools into a shared incident lifecycle.
A PRACTICAL START
Connect providers, map services and escalation policies, coordinate in ChatOps and publish scoped customer updates.
PRODUCT SURFACES
Assemble only what the workflow needs.
Incident command
Keep ownership, responders, timeline, notes and action items together from first alert to resolution.
ChatOps
Coordinate incidents in Slack and Microsoft Teams with incident actions, linked identities and war rooms.
Status page
Publish service status, incident updates and maintenance without exposing your internal response timeline.
IMPLEMENTATION CONTEXT
Turn the use case into an operating model.
The product workflow is only useful when deployment, integrations, access controls and validation are planned together.
How to run it
Begin with a simple integrated deployment for evaluation, then choose split or Kubernetes based on the production availability and operations model rather than team size alone.
What to connect first
Connect monitoring and delivery systems already in use, route alerts by service ownership, use ChatOps for coordination, and publish only customer-safe updates to status pages.
What to decide up front
Configure identity, roles, API keys, provider credentials, HTTPS, backups, and audit review before treating the installation as production incident infrastructure.
What to prove before production
Send representative alerts from each important source and verify deduplication, assignment, paging, ChatOps actions, status communication, resolution, and recovery.
IMPLEMENTATION PATH
Validate the whole journey before production.
Start with the deployment model, connect the required providers, configure identity and routing, then exercise a synthetic incident from signal to responder action and recovery.
Your incidents should belong to you.
Run OpsKnight on infrastructure you control.
v2.0.0 · AGPL-3.0-only · Self-hosted · 28 inbound integrations