Mobile PWA

OpsKnight works as a Progressive Web App for mobile access.

Features

• 📱 Install on home screen
• 🔔 Push notifications
• 📶 Offline support
• 🔒 Biometric App Lock
• 🔍 Spotlight Search
• ⚡ Fast, app-like experience

Installation

iOS (Safari)

1. Open OpsKnight in Safari
2. Tap the Share button
3. Scroll and tap Add to Home Screen
4. Tap Add

Android (Chrome)

1. Open OpsKnight in Chrome
2. Tap the menu (⋮)
3. Tap Install app or Add to Home Screen
4. Confirm installation

Push Notifications

Enabling Push

1. Open OpsKnight on mobile
2. A prompt will ask for notification permission
3. Tap Allow
4. Notifications are now enabled

What Gets Notified

• New incidents assigned to you
• Escalation to you
• Incidents for services you follow

Notification Settings

Configure in Settings → Preferences:

• Enable/disable push
• Quiet hours
• Notification types

Offline Mode

The PWA supports basic offline functionality:

• View cached incidents
• See last-known service status
• Queue actions for when online

Limitations

When offline:

• Cannot create new incidents
• Cannot receive new alerts
• Data may be stale

Security & Navigation

Biometric App Lock

OpsKnight Mobile includes a privacy screen feature:

1. Go to More → Preferences.
2. Toggle App Lock.
3. When you switch apps or minimize OpsKnight, it instantly locks.
4. Unlock using your device's native FaceID/TouchID/PIN.

Spotlight Search

Quickly jump to any incident, service, or team:

• Mobile: Tap the Search icon in the header.
• Keyboard: Press Cmd+K (Mac) or Ctrl+K (Windows).

Requirements

Browser Support

Browser	Minimum Version
Chrome	67+
Safari (iOS)	11.3+
Firefox	58+
Edge	79+

Server Requirements

• HTTPS required for PWA
• Service Worker enabled
• Manifest.json served

Troubleshooting

Push Not Working

1. Check browser notification permissions
2. Verify push is enabled in Settings
3. Clear browser cache
4. Reinstall PWA

App Not Installing

1. Ensure HTTPS
2. Clear browser cache
3. Try different browser
4. Check browser compatibility

Best Practices

• ✅ Install for fastest access
• ✅ Enable push for critical alerts
• ✅ Keep the app updated
• ✅ Use on reliable networks